Privacy Policy

Doctor Maple LLC d/b/a Maple Strings‍ ‍

Last updated: July 2026

This Privacy Policy explains how Maple Strings collects, uses, stores, and protects personal information when you visit our website, submit an inquiry, book a call, enter into a client agreement, make a payment, or submit musician contractor information.

Maple Strings provides live string music for weddings, private events, corporate gatherings, holiday programs, community settings, and related events in the Kansas City area.

Please read this policy carefully. By using this website or submitting information to Maple Strings, you agree to the practices described here.

1. Who We Are

Maple Strings is operated by Doctor Maple LLC, doing business as Maple Strings.

Contact:hello@maplestringskc.com‍ ‍

Website:maplestringskc.com

Entity: Doctor Maple LLC d/b/a Maple Strings

Address: 11750 W 135th St #1548, Overland Park, KS

For privacy-related requests, contact us directly at hello@maplestringskc.com. We will respond within 10 business days.

2. What Personal Information We Collect and Why

Maple Strings collects personal information only when needed to respond to inquiries, plan services, manage bookings, communicate with clients and contractors, process payments, and operate the business.

Information you provide through inquiry forms

If you submit an inquiry through a Maple Strings website form or Dubsado form, we may collect:

  • your name

  • email address

  • phone number

  • organization or company name, if applicable

  • event type

  • event date

  • event location or venue

  • approximate guest count

  • event timeline or desired music timing

  • indoor or outdoor setting

  • ensemble interests or music needs

  • ceremony, reception, program, or event details

  • repertoire requests or music preferences

  • planner, coordinator, venue, or organizational contact information

  • budget range or investment comfort level, if requested

  • accessibility, setup, venue, or logistical notes

  • how you heard about Maple Strings

  • anything else you choose to share

We collect this information to understand your event, determine availability and fit, prepare recommendations, create a quote, and communicate with you about next steps.

Information collected if you book a call

If you book an inquiry call, planning call, or contractor conversation, Maple Strings may collect your name, email address, scheduling details, and any information you choose to share during the call.

Calls or virtual meetings may be conducted through Calendly, Zoom, Google Meet, or another scheduling or video platform.

Calls or virtual meetings may be recorded or transcribed for note-taking, follow-up, service planning, internal review, and training purposes. If a call or meeting is recorded, Maple Strings will notify participants where required and will use the recording only for legitimate business purposes related to Maple Strings services.

Information collected if an event booking proceeds

If you choose to book Maple Strings, we may collect and store information needed to prepare proposals, contracts, invoices, payment plans, planning notes, and event records.

This may include:

  • billing contact information

  • contract details

  • invoice and payment status

  • signed agreements

  • event timeline

  • repertoire plans

  • ceremony or program cues

  • venue access information

  • parking and load-in details

  • setup requirements

  • weather or outdoor performance plans

  • planner, coordinator, venue, or vendor contacts

  • client communications related to the event

We use this information to plan and provide the contracted services, coordinate with relevant event contacts, and maintain accurate business records.

Payment information

Payment information may be processed through third-party platforms such as Dubsado, Stripe, or other payment processors.

Maple Strings does not store full credit card numbers or complete payment card details on its own website.

Payment processors collect and process payment information according to their own privacy policies, security practices, and terms of service.

Information collected from musician contractors or prospective contractors

If you submit a musician contractor interest form or complete contractor onboarding, Maple Strings may collect:

  • name

  • email address

  • phone number

  • city or general service area

  • instrument

  • performance background

  • availability

  • professional links, résumé, recordings, or uploaded materials

  • contractor agreement status

  • rehearsal and event availability

  • W-9 information, where applicable

  • tax and payment information needed for contractor payment and tax reporting

  • payment records

Maple Strings may use Xero or another accounting platform to request, process, store, and maintain contractor tax and payment records.

This information is used for contractor review, onboarding, communication, engagement planning, payment, accounting, tax reporting, and business recordkeeping.

Information collected automatically

When you visit the Maple Strings website, we and our website or analytics providers may automatically collect technical information, including:

  • IP address

  • browser type

  • device type

  • pages visited

  • time spent on pages

  • referring URLs

  • approximate location

  • interactions with website pages or forms

This information may be collected through cookies, analytics tools, embedded forms, or similar technologies.

3. How We Use Personal Information

Maple Strings may use personal information to:

  • respond to inquiries

  • determine event availability and fit

  • schedule and conduct inquiry calls, planning calls, or contractor conversations

  • prepare recommendations, quotes, proposals, contracts, and invoices

  • process payments

  • plan repertoire, ensemble size, event timing, and setup needs

  • coordinate with clients, planners, venues, organizations, and contracted musicians

  • provide contracted music services

  • manage cancellations, rescheduling, event changes, or payment issues

  • review musician contractor interest forms

  • onboard and communicate with musician contractors

  • process contractor payments

  • maintain tax, accounting, legal, and business records

  • improve our website, forms, services, communication, and client experience

  • protect Maple Strings’ rights, safety, property, and business operations

  • comply with legal, tax, accounting, contractual, and regulatory obligations

We do not sell personal information. We do not share personal information with third parties for their own marketing purposes.

4. Cookies and Analytics

The Maple Strings website may use cookies and analytics tools to understand how visitors interact with the site and to support website functionality.

These may include:

  • essential cookies required for the website to function

  • analytics cookies used to understand website traffic and visitor behavior

  • embedded form or scheduling tools that may set their own cookies

You can control cookies through your browser settings and, where available, through a cookie consent banner on the website.

Disabling cookies may affect site functionality.

5. Event Photography, Recording, and Media

Maple Strings may photograph, record, or request permission to use images, video, audio, or testimonials from events only when permitted by the client, venue, and applicable event rules.

Maple Strings will not intentionally publish private event images, client names, guest images, corporate event details, private timelines, or identifying event information without permission.

Some clients, venues, planners, photographers, videographers, or guests may independently photograph, record, livestream, or publish event content. Maple Strings is not responsible for the privacy practices or publication choices of third parties who are not acting on behalf of Maple Strings.

Recording, livestreaming, or media-related requests involving Maple Strings performances may require separate review, permissions, licensing, or written agreement.

6. Third-Party Services

Maple Strings uses third-party platforms to operate the business, manage inquiries, schedule calls, communicate, prepare contracts, process payments, maintain records, and provide services.

These may include, but are not limited to:

  • Squarespace for website hosting and website-related tools

  • Dubsado for inquiry forms, client management, proposals, contracts, invoices, workflows, and payment-related processes

  • Calendly for scheduling inquiry calls, planning calls, and contractor conversations

  • Zoom or similar platforms for virtual meetings

  • Stripe or other payment processors for payment processing

  • Xero for accounting, contractor records, W-9 collection, payment records, and tax-related recordkeeping

  • Google Workspace or similar tools for email, calendar, documents, and business communication

  • Google Analytics and/or Squarespace Analytics for website analytics, if enabled

These third-party services may collect, process, or store information according to their own privacy policies, terms, and security practices.

Maple Strings does not control the privacy practices of third-party platforms. You should review the privacy policies of any third-party services you interact with.

7. How We Share Information

Maple Strings shares personal information only as needed to operate the business, provide services, comply with legal obligations, or protect our rights.

Information may be shared with:

  • service providers and business platforms used to operate Maple Strings

  • payment processors

  • accountants, bookkeepers, tax preparers, attorneys, or professional advisors

  • contracted musicians assigned to an event, when details are needed for planning or performance

  • planners, coordinators, venues, organizations, or event contacts, when needed to provide services

  • government, tax, legal, or regulatory authorities when required by law

For event planning, Maple Strings may share limited event details with contracted musicians, such as:

  • event date

  • event location

  • call time

  • performance timing

  • repertoire

  • setup notes

  • dress code

  • venue access details

  • parking or load-in instructions

  • relevant event logistics

Maple Strings does not share client information with musicians or contractors beyond what is reasonably needed to prepare for and perform the engagement.

8. Email Communications

If you submit an inquiry, schedule a call, sign a contract, make a payment, or work with Maple Strings as a client or contractor, we may email you about your inquiry, booking, event planning, payment, contract, contractor status, or related services.

If Maple Strings offers a newsletter or marketing email list in the future, you will be able to unsubscribe from marketing emails.

Transactional or service-related emails may still be sent when necessary to manage inquiries, bookings, contracts, invoices, payments, or contractor relationships.

9. Data Retention

Maple Strings retains personal information for as long as reasonably necessary to:

  • respond to inquiries

  • provide services

  • maintain client and event records

  • manage contracts and invoices

  • maintain contractor records

  • comply with tax, accounting, legal, and business obligations

  • resolve disputes

  • enforce agreements

  • maintain accurate business records

When information is no longer needed, Maple Strings may delete, archive, anonymize, or securely dispose of it according to business needs and legal requirements.

10. Your Choices and Privacy Requests

You may contact Maple Strings to request that we update, correct, or delete certain information we hold about you.

Some information may need to be retained for legal, tax, accounting, contractual, or legitimate business purposes.

To make a privacy-related request, contact:

hello@maplestringskc.com

We will respond within 10 business days.

Depending on where you live, you may have additional privacy rights under applicable law. Maple Strings will respond to applicable privacy requests as required by law.

11. Children’s Privacy

Maple Strings’ website and services are intended for adults seeking event services or musician contractor information.

We do not knowingly collect personal information from children under 13 through this website.

If you believe a child has submitted personal information through the website, please contact us so we can review and delete the information if appropriate.

12. Data Security

Maple Strings takes reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include secure website connections, access controls, password-protected business systems, and reputable third-party service providers.

No method of transmission over the internet or method of electronic storage is completely secure. Maple Strings cannot guarantee absolute security.

Kansas law requires notice to affected Kansas residents in certain cases involving a security breach of personal information.

13. Links to Other Websites

The Maple Strings website may contain links to third-party websites, platforms, or services.

Maple Strings is not responsible for the privacy practices, content, or security of third-party websites or services.

14. Governing Law

This Privacy Policy is governed by the laws of the State of Kansas, United States, without regard to its conflict of law provisions.

15. Changes to This Privacy Policy

Maple Strings may update this Privacy Policy from time to time.

When updates are made, the date at the top of this page will be revised.

Your continued use of the website or Maple Strings services after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or how Maple Strings handles information, please contact:

Maple Strings‍ ‍

Doctor Maple LLC d/b/a Maple Strings

Email: hello@maplestringskc.com‍ ‍

Website: maplestringskc.com

Address: 11750 W 135th St #1548, Overland Park, KS